Contact & Communications Consent

By submitting our contact form, signing up for updates, or otherwise providing your phone number or email to Freedom Roofing LLC d/b/a Froof ("Froof," "we," "us," or "our"), you agree to the following regarding how we may contact you.

Company & contact

Freedom Roofing LLC d/b/a Froof • HIC #214455
25 Southbridge St, Auburn, MA 01501
(508) 425-4736 • support@froof.com

1) Consent to be contacted

You consent to receive:

  • Phone calls — including automated, pre-recorded, or artificial voice calls, and calls using an automatic telephone dialing system or similar technology, at the phone number(s) you provide.
  • SMS/text messages — at the phone number(s) you provide. Message and data rates may apply. Message frequency may vary.
  • Emails — at the email address(es) you provide, for purposes of responding to your inquiry, scheduling, service updates, and (where permitted) marketing or promotional communications.

These communications may relate to your request for a quote, estimate, or information; scheduling or service; follow-up; and, where you have opted in or where permitted by law, marketing about our services, promotions, or partners.

2) No purchase required

You understand that consent to receive calls and texts is not required as a condition of purchasing any goods or services. You may submit your inquiry without agreeing to marketing calls or texts; we will still respond to your request via the contact method you prefer where possible.

3) How to opt out

  • Texts: Reply STOP to any SMS from us to opt out of future text messages. You may receive a confirmation message. For help, text HELP or contact us at support@froof.com or (508) 425-4736.
  • Calls: You may request to be placed on our do-not-call list by contacting us at support@froof.com or (508) 425-4736.
  • Email: Use the unsubscribe link in any marketing email, or contact us to opt out of marketing emails. We will still send transactional messages (e.g., about your project or appointment) as needed.

4) Accuracy of information

You agree to provide a valid, current phone number and email address. You represent that you are the account holder or have the account holder's permission to provide that number and to receive calls and texts at it. If your number or email changes, please update us so we can keep our records current and honor your preferences.

5) Other terms

This consent is in addition to and does not replace our Terms of Service and Privacy Policy. We may record or monitor calls for quality, training, and safety purposes where permitted by law; we will provide notice where required. Carriers are not liable for delayed or undelivered messages.

If you have questions about how we contact you or want to update your preferences, contact us at support@froof.com or (508) 425-4736.